Technician Terms & Conditions
Welcome to the Mahaputra.id App for Technician Partners!
- About Mahaputra.id
Mahaputra.id is a technology company that organizes electronic systems. Mahaputra.id
provides a system to connect you as a call service provider with users. Mahaputra.id
does not provide or act as an agent for any person or company. All services are provided
by you to Users, and you act as an independent third party service provider and conduct
your own business, not as an employee, agent or representative of us.
- Definition and Interpretation
In this agreement, the terms of understanding are as follows:
- The Affiliate is in relation to a party, which has a cooperative relationship that is under the control of, or is under common control, with that party, where control means direct or indirect ownership of voting rights or the like. The right of ownership of such party or the force of law to direct or cause the direction of the general management and policies of such party, whether through ownership of voting rights, by contract or not, and control and control are construed accordingly.
- An account is a registered account that you obtain after you register to access the Mahaputra.id Services.
- Technician Partner Application is an electronic application provided by Mahaputra.id to a service provider as a liaison between technicians or service providers with Users.
- User Application is an electronic application provided by Mahaputra.id for Users as a liaison between the User and you.
- User Information is information about a User provided to you by or on behalf of Mahaputra.id, including username, pickup location, contact information and photos.
- Personal Information is information that identifies or may be used to identify, contact, or locate the person or device associated with such information.
- A vehicle is a vehicle that you use for the purpose of providing technician partner services and assisting your operations as a service provider.
- Special Terms are supplemental or alternative provisions applicable to certain parts of the Technician Partner services Mahaputra.id and/or Services, as we will notify you from time to time.
- Mahaputra.id Services are services provided by Mahaputra.id to connect technicians with Users, including through Partner Applications, User Applications and software, websites, platforms, payment services and other related support services. For the avoidance of doubt, Mahaputra.id Services provided by Mahaputra.id excluding Partner Services, given that the Partner Services are provided by you to Users directly.
- The User is an end user of the Registered User Application
- Your Responsibilities as a Technician Partner
3.1 Your commitment to Mahaputra.Id
You acknowledge, represent and warrant on an ongoing basis during the term of
3.1.2 You may operate a technician application and have required permissions (including, in connection with valid and applicable certification of expertise and have all other permissions, approvals and authorizations necessary to provide Technician Partner Services in the Region as required by applicable law.
3.1.3 You have, or have a valid legal right to operate the vehicle to support your operation, and that the vehicle meets safety standards and is in good condition to operate, operate the vehicle within the permitted operating area.
3.1.4 You are at least 20 years of age or the age permitted to provide technician partner services under applicable law.
3.1.5 You will always comply with all applicable laws, and will promptly notify Mahaputra.id if you violate any applicable law.
3.1.6 You will only use the services Mahaputra.id for lawful purposes under applicable law and only for the reasonable and proper purposes of the user's application, partner applications and services Mahaputra.id used.
3.1.7 You have no criminal record in any Other Territory or jurisdiction.
3.1.9 You must ensure that any documents and information provided by you (or on your behalf) to Mahaputra.id are always accurate, current, valid, complete and not misleading.
3.1.10 You will not disclose to anyone any confidential information, including personal information (including user personal information you obtain in the performance of the Technician Partner Services), information regarding its business, affairs, customers, clients or Affiliates.
3.1.11 You will only use internet access points and data accounts to which you have the right to use them.
3.1.12 You may not engage in fraudulent, misleading or fraudulent activities, and you must not damage or circumvent the good and reasonable operational networks on which the services Mahaputra.id operate.
3.1.13 You are a Partner Service provider and you are therefore personally responsible for any safety, security, efficiency and fairness in the performance of the Partner Services using reasonable principles of prudence. You will be responsible for providing all equipment, materials, tools, and other equipment necessary to maintain safety, security, efficiency and fairness in the implementation of Partner Services in accordance with applicable laws (including, wearing jackets and using Indonesian National Standard helmets). You are responsible for your own safety and security, Users in the provision of Partner Services and You are obliged to take the necessary precautions in the implementation of partner services.
3.2 Your Interactions with Users
3.2.1 The provision of partner services performed by you to Users forms a direct relationship between you and the User, where Mahaputra.id is not a party to the relationship. Mahaputra.id shall not be liable for any action, whether due to negligence or intentional user misconduct against you. To the extent governed by applicable law, you are responsible for any obligations and responsibilities to users, other third parties arising from the provision of partner services.
3.3 Your Interactions with Third Parties
You may have the opportunity to interact and have relationships with third parties through mahaputra.id services for any provision of Technician Partner services by you. Any such interactions and relationships will only be binding between you and the relevant third parties, and Mahaputra.id have no responsibility or liability with respect to such interactions and relationships. Mahaputra.id does not endorse any third party providers, applications or websites available through the Mahaputra.id Services, and in any case, Mahaputra.id its licensors or any of its Affiliates or Group Companies are not responsible for any content, products, services or other materials available from third party providers, applications or websites.
4. Technician Partner Account
4.1 Partner Account Registration
4.1.1 In order to access Mahaputra.id services as a Technician Partner, you must register and maintain an Account as a user of the Technician Partner Application.
4.1.2 When registering, you will be asked to provide your full name, e-mail address, personal mobile phone number and other documents required by us.
4.1.3 After you register, we will check and verify all information and documents you provide to us. After verifying, you will undergo a series of tests and interviews. If you have passed a series of tests and interviews, our system will create an Account for you that can be used to use the Partner Application and use Mahaputra.id services to provide Technician Partner Services to Users through the Technician Partner Application.
4.1.4 Your mobile phone and e-mail numbers are attached to your Account so that you cannot create a new Account with a pre-registered mobile phone number.
4.2 Technician Partner Accounts
4.2.1 You may only have 1 (one) identifiable Account with 1 (one) mobile phone number and e-mail that you have registered. Your account can only be used by you and cannot be transferred to others for any reason. We reserve the right to refuse to facilitate the use of your Mahaputra.id services to provide partner services to Users if we know or have sufficient reason to suspect that you have transferred or allowed your Account to be used by others. In the event that you have transferred or left your Account in use by another person, whether intentionally or unintentionally, then all losses and risks resulting from the use of your Account by others shall be your responsibility. In such case, We will consider any performance of partner services performed through Your Account as a valid request from You.
4.2.2 The security and confidentiality of your Account, including your registered name, registered email address, registered mobile phone number, any information generated and transmitted by our systems is entirely your personal responsibility. All losses and risks arising from your negligence or willfulness to maintain the security and confidentiality mentioned are borne by yourself. In such case, we will consider any performance of the technician partner services performed through your Account as a legitimate action from you.
4.2.3 Please notify us immediately if you become aware of or suspect that your Account has been used without your knowledge or consent. We will take actions that we deem necessary against such use without such consent. We are not responsible if your Account has been used without your knowledge or consent.
4.2.4 If you are a User, you may not use your personal User account or someone else's User account to order Technician Partner Services that you will receive yourself as a Technician Partner.
4.3.1 We may from time to time, develop Technician Partner Applications including modifications, improvements, reinforcements, updates, additions and all programs, data and information therein to provide you with the best experience in providing Technician Partner Services ("Update"). These updates can happen and be done automatically, or require action from you in advance. Please note that Mahaputra.id Services may not operate optimally or may not operate at all if updates are not installed or performed by you. We cannot guarantee that Updates will be available, or that they match or always match the specifications of your Mobile Device and/or with your operating system.
4.3.2 We may give you prior reasonable notice and with your prior written consent, to conduct a trial of the Update to selected technician partners, including You, to use the Updated version of the Partner Application before this Update may be used by all of our technicians. Accordingly, you understand and agree to release us from any claims and responsibilities of any party, for the performance of the Update trial, including if the trial may not operate optimally or may not operate at all.
5. Use of Mahaputra.id Services
5.1 Technician Partner Applications and Mahaputra.id Services, including but not limited to, names, logos, program codes, designs, trademarks, technologies, processes and business models, are protected by copyright, trademark, patent and/or other intellectual property rights available under applicable law registered either on behalf of us, our Affiliates or our licensors. We (and/or our licensors) own all rights and interests in the Technician Partner Application and Mahaputra.id Services, including all intellectual property rights relating to all features and Services Mahaputra.id contained therein and related intellectual property rights.
5.2 We grant you a limited license that is not exclusive, revusable, non-transferable (without sublicense rights) to
- download, access and use the Partner Application, as is, only on your Mobile Device and only for purposes relating to the use of the Mahaputra.id Services to provide Technician Partner Services, and
5.4 In using the Services, you may not:
5.4.1 Remove any copyright, trademark or other proprietary notices contained in the Technician Partner Application.
5.4.2 Copy, modify, adapt, translate, create derivative works from, distribute, license, sell, transfer, publicly display in part or in whole, reverse engineer, transmit, transfer, broadcast, decompile, or disassemble any part of or otherwise exploit the Technician Partner Application (including the software, features and Services Mahaputra.id there there).
5.4.3 License, sublicense, sell, resell, transfer, transfer, distribute or commercially exploit or make available to others the Partner Application and/or software in any way, including creating internet links to Technician Partner Applications or "frames" or "mirrors" of any software on other servers or wireless or internet-based devices.
5.4.4 Launching automated programs or scripts, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, trojan horses, bots, viruses or worms, or any program that may make multiple server requests per second, create heavy loads or impede the operation and/or performance of the Technician Partner Application.
5.4.5 Using site search or retrieval applications, manual or other automated devices for scraping, indexing, surveying, data mining, or in any way reproducing or circumventing the navigational structure or presentation of the Technician Partner Application or its contents.
5.4.6 Publish, distribute or reproduce in any way any copyrighted material, trademarks, or other information we have without our prior express consent or the rights owner who licenses the rights to us.
5.4.7 Using and/or unauthorizedly accessing the Technician Partner Application to:
- Damage, weaken or harm any aspect of the Technician Partner Application, Mahaputra.id Services or related systems and networks, and/or
- Create similar competing products or services using ideas, features, functions or graphics resembling a Technician Partner Application.
5.4.8 Transmit or store any material for purposes that violate applicable Law, including but not limited to fraudulent acts (e.g. impersonating another person or entity, or otherwise providing false information or information relating to you with another person or entity), harassing, obscene, threatening, defamatory.
5.4.9 Sending spam or other unsolicited messages, or causing disruption, ignorance, inconvenience, or creating false information or orders.
5.4.10 Damage the reputation of Mahaputra.id or any of its Group Companies in any way.
6. Your Mobile Device
6.1 Your access to the Technician Partner Application is via mobile device. Your access to the technician partner application is your own responsibility to check and ensure that you are downloading the correct software (including an updated version of the technician partner application) for your mobile device. Mahaputra.id is not responsible if you do not have a compatible device or if you do not have the latest version of the software (including an updated version of the technician partner application) for your mobile device.
6.2 You are solely responsible for the procurement and use of mobile devices including but not limited to the purchase of the mobile device itself.
6.3 You are responsible for having access to the internet, data packages for the internet and any fees charged to you from telecommunication service providers to conduct communications, such as telephone, SMS and internet usage fees. You acknowledge that your use of the services may result in the use of large amounts of data and that you are responsible for such use including costs associated with such use.
6.4 If a mobile device is lost, stolen, damaged and/or no longer owned by you, and it may disclose or disclose your account information to others or cause harm to Mahaputra.id, you must promptly notify Mahaputra.id and follow the procedures notified by Mahaputra.id.
6.5 You may only access your account through a mobile device that uses the phone number and e-mail address you registered to use the account. You may not lend, rent or transfer mobile devices to others for the purpose of accessing your Account without the prior written consent of Mahaputra.id.
7. Your relationship with Mahaputra.id
7.1 Your relationship with Mahaputra.id is a partnership independent contractor relationship. You expressly understand and agree that:
7.1.1 This Agreement is not an employment agreement, nor does it create an employment relationship (including from the perspective of employment law, tax law or social security), between Mahaputra.id and you, nor does it make you engage with Mahaputra.id as a worker or any other relationship similar to a worker relationship.
7.1.2 No joint venture, partnership or agent relationship occurs between Mahaputra.id and you.
7.2 You acknowledge that Mahaputra.id do not, and do not attempt to, exercise the right to have control of any form over you and your activities. You are in full discretion to accept or decline any requests for Technician Partner Services through the Technician Partner Application and to determine how long you wish to use the Services Mahaputra.id. If you decide to stop using the Mahaputra.id Services, you may choose to stop doing so at any time. You have full discretion to determine whether to use the services Mahaputra.id or not. You also have the freedom, at your own absolute discretion, to have a job or other business of your choice.
8. Financial Provisions
8.1 The Technician Partner agrees that the Technician Partner owns and maintains a bank account using the local currency as applicable in the Territory of Indonesia. Mahaputra.id may provide advice or recommendations to Technician Partners to use bank accounts suggested or recommended by the Mahaputra.id or its Affiliates for the convenience and convenience of the implementation of Mahaputra.id Services and the provision of Technician Partner Services, to the extent permitted by applicable Law.
In connection with the use of an account owned by Mahaputra.id or its Affiliates, you understand and agree that Mahaputra.id or its Affiliates may, to the extent permitted by applicable Law and/or the provisions applicable to the Bank, at its discretion and with reasonable notice to you, take appropriate actions against such accounts, including but not limited to account blocking orders to the Bank. You agree to always make reasonable and necessary efforts in connection with the exercise of the rights of Gojek or its affiliates in connection with these terms.
8.2 Partner Applications
8.3 User Rates
In the implementation of the Partner Services by you, the Partner reserves the right to charge a tariff to the User that may include:
8.3.1 Any tolls, road usage fees, parking fees, and fees incurred by you when you enter a building or region when providing services to users.
8.3.2 All applicable taxes are calculated in accordance with applicable law.
8.3.4 The Technician Partner grants the right or authority to the Mahaputra.id to update the basis on any factor or component of the User Rate offered and calculated through the Technician Partner Application, at any time with prior reasonable notice, in absolute discretion in accordance with applicable Law. Any such updates will be notified to you in advance. Any User Rates on or after the date on which the update takes effect will be subject to such updated calculations.
8.3.6 The Partner acknowledges and agrees that the User may choose to pay the User Rate by the payment method offered through the User Application available from time to time, including (if applicable) cash, credit card, debit card, loan facility or by using electronic money services, provided as follows:
- For payment by cash, the User will pay the User Rate directly to the Technician Partner.
- For non-cash payments, including, credit cards, debit cards, loan facilities or through electronic money services, the user rate amount will be credited to your Partner's Wallet through the Technician Partner Application.
8.4 Payment for Promotional Activities
Mahaputra.id may from time to time, in its sole discretion, offer payment for promotional activities to you when you have met the specified criteria and complied with the requirements specified and notified by the Mahaputra.id, in accordance with applicable Law. You have the absolute discretion to participate or not in the offer of such promotional activities. If you decide to participate, payment for such promotional activities depends on you fulfilling all specified criteria and complying with all requirements specified by the Mahaputra.id. If you do not do so, you may not receive payment for promotional activities. If you receive the payment, the payment amount will be given to the Partner Wallet.
8.5 Mahaputra.id Service Fee
8.5.1 Mahaputra.id will receive a fee from the Technician Partner with a certain percentage amount of the Technician Partner Service Rate which includes Value Added Tax, for each transaction, as payment for the use of Mahaputra.id Services by the Technician Partner.
8.5.2 Unless there is an error on the Mahaputra.id side to be proven, the Service Fee Mahaputra.id is non-refundable. The calculation of Mahaputra.id Service Fee will be calculated through the system in the Mahaputra.id Service from time to time and may be applied at any time by the Mahaputra.id subject to applicable Law. Mahaputra.id may update the basis on which Mahaputra.id Service Fee is calculated through the Mahaputra.id Services, at any time in its absolute discretion subject to applicable Law. Any such updates will be notified to you in advance within a reasonable period of time. Any Mahaputra.id Service Fees paid to Mahaputra.id on or after the date on which any new updates take effect will be subject to the most recent calculations. As part of the Mahaputra.id Services, the systems within the Mahaputra.id Services will generate a receipt for each Technician Partner Service on your behalf, documenting the User Rates to be paid by the User for each implementation of the Technician Partner Services.
8.8.2 You understand and agree that you are responsible for your own income taxes arising from the performance of the Technician Partner Services. You warrant that you will perform the obligations required by the relevant tax or income authority in connection with the reporting of your income and payment of taxes.
8.8.3 You understand and agree that Mahaputra.id may in its sole discretion represent, disclose, collect, withhold and/or pay relevant taxes on your behalf, and disclose all necessary or relevant information to the relevant tax or income authority for such purposes. To the extent permitted under applicable law, Mahaputra.id reserves the right to withhold or reduce any amount from your Technician Partner Wallet for the purpose of declaring, collecting and/or paying relevant taxes on your behalf.
8.8.4 You understand and agree to do all as required and required by applicable Law to permit, assist and/or defend Mahaputra.id to claim or verify any applicable input tax credits, take into account a fee (set off), deduct or refund in respect of taxes paid or payable in connection with the Technician Partner Services.
9. Content, Information and Promotions
9.1 We or our Affiliates who work together provide content, features or other utilization that you may find on the Technician Partner Application. In the event that such content, features or utilization is provided by us ("Content Provider"), our responsibility is limited to continuing and/or facilitating you to connect with all such content and the Content Provider is solely responsible for the content displayed. Your access to and use of such content constitutes your consent to be subject to the terms and conditions set forth by us, our Affiliates or Content Providers.
9.2 You understand and agree to use such promotions in accordance with the terms, conditions and intent of the promotion and will not misuse, duplicate, monetize, transfer, use for commercial purposes or improperly take advantage of such promotions in any form or manner.
9.3 You understand that promotions are not exchangeable for cash, have a limited validity period and are subject to the terms applicable to each such promotion.
9.4 You may not misuse the information, offers or promotions you receive during your use of the Technician Partner Application or Mahaputra.id Services.
10. Your Responsibilities
10.2 You expressly defend, indemnify, hold us and our Affiliates harmless, including but not limited to, our officers, directors, commissioners, employees and agents, from any and all liabilities, consequences, losses whether material or immaterial, from any kind of claim, expense (including advocate fees), suits, legal liability or other legal action, whether in a civil suit or any criminal claim experienced by you, arising out of or may arise in any case or in connection with:
10.2.2 Execution of Technician Partner Services by you.
10.2.3 Your use of the Mahaputra.id Services.
10.2.4 Any tax obligations, demands and/or fines imposed on You and/or to us or Our Group of Companies in connection with Your income arising out of the performance of the Technician Partner Services or arising out of Your fault or negligence to comply with Your tax obligations.
10.2.5 Any claim or claim of any kind stating and/or basing that you are an employee, worker, agent or representative of us or our Affiliates, any claim or claim from any other party, legal entity, regulator, government authority, which is based on employment relations, agency or representative, including but not limited to, with respect to wages, payment of BPJS Employment or Health dues, pension funds, and or other payment obligations stipulated in applicable law.
11. Limitation of Our Liability
11.2 The Technician Partner Application may experience limitations, delays, and other problems contained in the use of the internet and electronic communications, including your device being damaged, not connected to the internet, out of range, shut down or malfunctioning. We are not responsible for any delays, delivery failures, damages or losses resulting from such problems.
11.3 We have no obligation whatsoever, including to take any further action or legal action deemed necessary by You and the User, against any problems or disputes arising between You and the User. We will, in our right to, facilitate any problems or disputes arising between you and the User with the necessary reasonable efforts. When we facilitate the resolution of problems or disputes between you and users, we do not act as mediators and do not give rise to any further liability to us.
11.4 Exclusions and Liability Bases
11.5 To the fullest extent permitted by applicable law, Mahaputra.id will not be liable for:
11.5.1 Indirect, incidental, special or consequential damages
11.5.2 Loss of use, loss of profit, loss of data, loss of business, or loss of opportunity
12. Report Submission and Problem Solving
12.1 If you experience a system outage, know or suspect that your Account was hacked, used or misused by others, or if your personal phone or tablet device is lost, stolen, hacked or virused, please report it to us immediately so that we can take immediate action necessary to avoid any use, misuse or loss arising out of or may arise further. We are not responsible for your Account, the security and confidentiality of your Account, including your registered name, registered email address, registered mobile phone number, any information generated and transmitted by our systems.
12.2 In order to submit complaints, questions, disclaimers and others ("Reports"), you need to provide sufficient information, including but not limited to, a summary of the facts occurring, evidence you have, order numbers, information about your Account and Personal Information, such as your email address and registered mobile phone number.
12.3 In response to any reports you submit, we will verify in advance by matching the information you provide and your personal information contained in our systems. If necessary, we may directly ask you to provide the information necessary for verification purposes.
12.4 We may refuse to follow up on Your Report if the information You provide does not match the Personal Information contained in Our system or if the Report is submitted in connection with, against, on behalf of or by another party different from the relevant Account owner who is officially registered on our system. We may discontinue follow-up to your Report if we, in our sole discretion, consider that your Report is not supported by sufficient and clear facts, or has been completed. We may also forward your Report to Users for immediate completion by you and the User.
12.5 In certain Reports relating to Technician Partner Services, we may, at our sole discretion, facilitate meetings between you and users for the purpose of peaceful and familial resolution of problems. In such case, if you feel the need to take any other action, including any legal action, you may do so on your sole personal responsibility.
12.6 Against certain Reports relating to financial features in the Technician Partner Application, we may refund you in the manner prescribed by Us, at our sole discretion. we will not refund any other party that is different from the credentials registered with the Account, including if you use the other party's credentials to make payments through the features contained in the Technician Partner Application.
13. Temporary Suspension and Permanent Suspension of Account
13.1 You may remove the Technician Partner App from your phone and/or tablet at any time. We have no liability whatsoever to you for matters arising from the removal of the Technician Partner Application, suspension or permanent suspension of your Account (partner breakup). However, you remain responsible for resolving your obligations that have arisen, including but not limited to, any liability that may arise as a result of any existing disputes, demands or other legal actions, prior to the date of deletion of the Technician Partner Application, suspension or permanent suspension of your Account (disconnected technician partner).
13.2 Your Account may be suspended or permanently suspended, with reasonable notice, without prejudice to Our rights and/or other remedies taken by us, as such, including but not limited to, as follows:
13.2.1 Your report that your Account was used or allegedly used or misused by others
13.2.2 Your report that your personal phone or tablet is lost, stolen or hacked
13.2.3 We know or have sufficient reason to suspect that Your Account has been transferred or used by others.
13.2.4 We know or reasonably suspect that things have happened that in our view have been or may be detrimental to us, you, users or others.
13.2.6 You have died, been placed under guardianship or custody or suffered any other disability that renders you incapable of law under applicable law.
13.2.8 Orders for account freeze, whether temporary or permanent, issued by relevant government or monetary institutions or based on court orders issued in accordance with applicable law
13.3 If your Account is suspended, either temporarily (suspended) or permanently (disconnected) and you have strong evidence that your Account should not be suspended, you may object or appeal by making a Report to us by submitting such evidence, in accordance with the provisions of the Policy. Upon further examination of your Report, we will, at our sole discretion, determine whether to terminate or continue the suspension of your Account. The freeze will not be continued if we determine that the things that resulted in the suspension have been resolved.
13.4 Further provisions regarding suspension and permanent suspension of the Account (partner breakup), including the appeal mechanism, are further explained in the Policy in accordance with applicable law.
14. Actions We Deem Necessary
14.2 We will follow up by conducting an investigation and/or facilitating the relevant User to report to the authorities if we receive a Report of a violation of your use of this Technician Partner or a violation of applicable law, in connection with:
14.2.1 Verbal abuse or violence, including but not limited to, over your physical, gender, ethnicity, religion and race, which you commit against the User.
14.2.2 Harassment or physical violence you commit against Users.
14.2.3 Sexual harassment or violence, both verbally and physically, that you commit against a User.
14.3 These Terms also apply otherwise if you experience the above-mentioned actions taken by the User against you.
15. Your Statement
15.3 You understand and agree that all risks arising from your use of the Technician Partner Application and services Mahaputra.id are solely your responsibility and you hereby understand and agree to release us from any claims whatsoever in connection with any damage, interruption or other form of system disruption caused by unauthorized access by another party.
16. Force Majeure
Technician Partner Applications may be interrupted by events beyond our authority or control ("Force Majeure"), including but not limited to natural disasters, electrical disturbances, telecommunications disruptions, government policies or regulations, etc. We are not responsible for any delays or failures that occur in the provision of Mahaputra.id Services in connection with Force Majeure and you understand and agree to release us from any claims and responsibilities, if we are unable to facilitate the Mahaputra.id Services, including fulfilling instructions you provide through the Technician Partner Application, in part or in whole, due to a Force Majeure.
17. Term and Termination
17.2.1 At any time, with prior reasonable notice to the Technician Partner.
17.2.3 Immediately, with prior reasonable notice to the Partner, if you breach any other agreement with us, our Affiliates.
17.2.4 The Technician Partner experiences an event that renders the Technician Partner unable to re-activate for a long period of time.
17.2.5 Technician Partners commit suspected crimes or Technician Partners get a criminal conviction of confinement or imprisonment based on the decision of the competent court.
17.3.1 Immediately completely remove the Partner App from your mobile device.
20. General Provisions
20.9 We may provide information or notices to you through general notices published to You through the Technician Partner Application or otherwise through the Mahaputra.id Services, your registered telephone number or to your email address listed in your Account.
21. How to Contact Us
You can contact Us by email to email@example.com address or by phone to 081 – 138 – 200 – 123. All your correspondence will be recorded, recorded and stored for our archives.